2coves commitment to providing the best customer experience enables us to listen to, understand and meet or exceed our customers' needs, all of which help us to remain competitive in the marketplace. The company itself reflects a extensive range of skills, experiences, backgrounds and styles. That environment also helps us appreciate and respond to the needs of customers with disabilities.

Web Content Accessibility 2cove's approach to developing functionality and usability of our web applications includes several initiatives:

1. 2coves has developed functionality on its website, www.2coves.co.uk, for the express purpose of:

A. Enhancing the customer experience by removing barriers to access and usability.

B. Increasing overall customer satisfaction with the 2coves.co.uk browsing and shopping experience.

C. Reducing errors such as missing alt tags.

D. Rapidly rolling out new features and functions as they are developed.

•Compatibility with browsers to allow for adjusting the font size and zoom ability of a page.

•Coding enhancements to optimize interoperability with adaptive software.

•Additional HTML heading tags have been added to help with in-page navigation.

2coves is aware that there are always areas for improvement and enhancement of its website, and as such, is always working to deliver the best usability and accessibility experience for its customers. However, where we experience roadblocks to development, or where customers need additional assistance, 2coves offers the alternative of contacting us by phone.



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